{"id":3116,"date":"2021-05-27T22:57:24","date_gmt":"2021-05-27T20:57:24","guid":{"rendered":"https:\/\/firemnauniverzita.sk\/index.php\/?page_id=3116"},"modified":"2021-05-28T10:21:47","modified_gmt":"2021-05-28T08:21:47","slug":"podpora-procesu-riadenia-kvality-hr","status":"publish","type":"page","link":"https:\/\/firemnauniverzita.sk\/index.php\/podpora-procesu-riadenia-kvality-hr\/","title":{"rendered":"Podpora procesu riadenia kvality"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Uk\u00e1\u017ete mi niekoho, kto chce by\u0165 s\u00fa\u010das\u0165ou zmeny, ktor\u00fa s\u00e1m nevymyslel. Odpor, ohrozenie, z\u00e1sah do komfortnej z\u00f3ny a aj celkom oby\u010dajn\u00e9 neporozumenie s\u00fa klasick\u00fdmi reakciami na &#8222;nariaden\u00fa&#8220; zmenu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ak sa tieto reakcie s\u010d\u00edtaj\u00fa v po\u010dte zasiahnut\u00fdch zamestnancov a vyn\u00e1sobia vplyvom, ktor\u00fd maj\u00fa niektor\u00ed z nich, m\u00e1te pred sebou celkom ve\u013ek\u00fd probl\u00e9m. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tak\u00e1to zmena le\u017e\u00ed plnou v\u00e1hou na pleciach mana\u017e\u00e9ra kvality, za ktor\u00fdm mus\u00ed st\u00e1\u0165 vedenie. \u013dudsk\u00e9 zdroje v\u0161ak nestoja mimo. Ve\u010f pr\u00e1ve zamestnanci s\u00fa t\u00fdmi, ktor\u00fdch sa zmena dotkne najviac. Uk\u00e1\u017ete d\u00f4le\u017eitos\u0165 \u013eudsk\u00fdch zdrojov v organiz\u00e1cii a pom\u00f4\u017ete otvori\u0165 komunika\u010dn\u00e9 kan\u00e1ly, ktor\u00e9 re\u0161pektuj\u00fa r\u00f4zne komunika\u010dn\u00e9 kult\u00fary v organiz\u00e1cii.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Pr\u00ednos oddelenia \u013eudsk\u00fdch zdrojov<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Aj ke\u010f sa m\u00f4\u017ee zda\u0165, \u017ee HR je len podporn\u00fdm oddelen\u00edm, ktor\u00e9ho \u00falohou je evidencia certifik\u00e1tov, organiz\u00e1cia \u0161kolen\u00ed kvality, mo\u017enost\u00ed m\u00e1 v\u0161ak viac.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Plnohodnotn\u00e9 \u013eudsk\u00e9 zdroje vedia vst\u00fapi\u0165 do komunika\u010dn\u00fdch procesov, iniciova\u0165 adapta\u010dn\u00fd proces zmeny a riadi\u0165 komunik\u00e1ciu na firemnej \u00farovni.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bez podpory to samozrejme ide ve\u013emi \u0165a\u017eko. Okrem technol\u00f3gi\u00ed pon\u00fakame pr\u00e1ve metodick\u00fa podporu vr\u00e1tane sk\u00fasenost\u00ed s bezpo\u010dtom integr\u00e1ci\u00ed. Pom\u00f4\u017eeme V\u00e1s previes\u0165 cez cel\u00fd n\u00e1ro\u010dn\u00fd proces a potvrdi\u0165 tak Va\u0161u k\u013e\u00fa\u010dov\u00fa \u00falohu v organiz\u00e1cii. <\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Koncept n\u00e1strojov Firemnej univerzity pre podporu mana\u017ementu kvality<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">V dom\u00e9ne HR tech a ED tech p\u00f4sob\u00edme ve\u013emi dlho. Pozn\u00e1me limity a obmedzenia, s ktor\u00fdmi bojuj\u00fa pracovn\u00edci na r\u00f4znych poz\u00edci\u00e1ch, kde maj\u00fa tieto technol\u00f3gie zmysel a vedia pom\u00f4c\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Preto sme pri\u0161li s konceptom agilnej vrstvy, ktor\u00e1 je umiestnen\u00e1 nad existuj\u00facimi n\u00e1strojmi organiz\u00e1cie a medzi osobami, ktor\u00e9 v t\u00fdchto procesoch maj\u00fa svoju rolu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Na pozad\u00ed je integr\u00e1cia k firemn\u00fdm syst\u00e9mom, ktor\u00fdm zvy\u0161ujeme hodnotu, a na druhej strane je responz\u00edvne rozhranie web prehliada\u010da pre mobil, \u010di po\u010d\u00edta\u010d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"525\" height=\"427\" data-attachment-id=\"3109\" data-permalink=\"https:\/\/firemnauniverzita.sk\/index.php\/podpora-procesu-riadenia-kvality\/schema\/\" data-orig-file=\"https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/schema.png?fit=741%2C602&amp;ssl=1\" data-orig-size=\"741,602\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"schema\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/schema.png?fit=525%2C427&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/schema.png?resize=525%2C427&#038;ssl=1\" alt=\"\" class=\"wp-image-3109\" srcset=\"https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/schema.png?w=741&amp;ssl=1 741w, https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/schema.png?resize=300%2C244&amp;ssl=1 300w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Tento koncept umo\u017e\u0148uje r\u00fdchlu, lacn\u00fa a hlavne efekt\u00edvnu cestu ako informova\u0165, oboznamova\u0165, komunikova\u0165 a zbiera\u0165 hodnotenia a n\u00e1zory, ktor\u00e9 doteraz zost\u00e1vali nezachyten\u00e9. Takto obohaten\u00e9 komunika\u010dn\u00e9 kan\u00e1ly n\u00e1sobne zvy\u0161uj\u00fa v\u00fdkon ak\u00e9hoko\u013evek syst\u00e9mu. Umo\u017e\u0148uj\u00fa prisp\u00f4sobi\u0165 sa aktu\u00e1lnym potreb\u00e1m a operat\u00edvne meni\u0165 formu, \u010di cestu pre podporu procesov. Bonusom je pr\u00edstupnos\u0165 pre r\u00f4znorod\u00e9 typy os\u00f4b a ich rozdielnu kult\u00faru komunik\u00e1cie.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Ak za\u010d\u00ednate s implement\u00e1ciou alebo ste v plnom pr\u00fade<\/h1>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"525\" height=\"143\" data-attachment-id=\"3108\" data-permalink=\"https:\/\/firemnauniverzita.sk\/index.php\/podpora-procesu-riadenia-kvality\/quality-managemen-1\/\" data-orig-file=\"https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/quality-managemen-1.png?fit=871%2C237&amp;ssl=1\" data-orig-size=\"871,237\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"quality-managemen-1\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/quality-managemen-1.png?fit=525%2C143&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/quality-managemen-1.png?resize=525%2C143&#038;ssl=1\" alt=\"\" class=\"wp-image-3108\" srcset=\"https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/quality-managemen-1.png?w=871&amp;ssl=1 871w, https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/quality-managemen-1.png?resize=300%2C82&amp;ssl=1 300w, https:\/\/i0.wp.com\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/quality-managemen-1.png?resize=768%2C209&amp;ssl=1 768w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Kde a ako vieme pom\u00f4c\u0165 pri nasaden\u00ed riadenia kvality v organiz\u00e1cii? Pre firemn\u00fd port\u00e1l na intranete, alebo aj na internete pre prihl\u00e1sen\u00fdch pou\u017e\u00edvate\u013eov spr\u00edstup\u0148ujeme moduly, ktor\u00e9 s\u00fa v danej f\u00e1ze potrebn\u00e9 a zodpovedaj\u00fa role, \u010di poz\u00edcii pou\u017e\u00edvate\u013ea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aj zabehnut\u00fd syst\u00e9m riadenia kvality vy\u017eaduje podporu. Nie v\u0161etko sa d\u00e1 vyrie\u0161i\u0165 v Exceli alebo cez formul\u00e1r v SharePointe. Pr\u00e1ve tu je integrovan\u00e9 rie\u0161enie najpohodlnej\u0161ou cestou ako dosta\u0165 podklady tam, kde ich potrebujete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Modul obozn\u00e1menia<\/strong> &#8211; In\u0161trukcie, riadiaca dokument\u00e1cia, pr\u00edkazy riadite\u013ea \u010di smernice distribuujeme s d\u00f4kazom ich prijatia. Je mo\u017en\u00e9 aj validova\u0165 ich spr\u00e1vne pochopenie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Modul cie\u013eov a a\u0161pir\u00e1ci\u00ed<\/strong> &#8211; Definovanie dohodnut\u00fdch cie\u013eov pre zamestnanca, zachytenie pravidiel ich vyhodnotenia a mo\u017enos\u0165 vytv\u00e1rania ak\u010dn\u00fdch pl\u00e1nov pre ich naplnenie. Mo\u017en\u00e1 je implement\u00e1cia do syst\u00e9mu odmien.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Modul hodnotenia<\/strong> &#8211; Hodnotenie progresu zamestnanca, ale aj 360\u00b0 sp\u00e4tn\u00e1 v\u00e4zba. Prieskumy n\u00e1lad zamestnancov a ankety k priorit\u00e1m, \u010di m\u00ed\u013enikom zmeny. Mo\u017en\u00e1 je adapt\u00e1cia hodnotiacich metod\u00edk pod\u013ea preferencie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Modul adapt\u00e1cie zmeny<\/strong> &#8211; distrib\u00facia inform\u00e1ci\u00ed, za\u0161kolenie na nov\u00e9 \u0161tandardy, metodiky. V\u0161etko s d\u00f4kazom o absolvovan\u00ed, valid\u00e1ciou porozumenia a mo\u017enos\u0165ou sp\u00e4tnej v\u00e4zby. Tie\u017e je mo\u017en\u00e9 otvori\u0165 kan\u00e1l pre user generated content, teda pre tvorbu materi\u00e1lov priamo zamestnancami, s n\u00e1slednou moder\u00e1ciou obsahu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Modul zberu d\u00e1t<\/strong> &#8211; formul\u00e1re s notifika\u010dn\u00fdm apar\u00e1tom pre zber inform\u00e1ci\u00ed, ktor\u00e9 nie s\u00fa reportovan\u00e9 syst\u00e9mami. Typ a forma komunik\u00e1cie je otvoren\u00e1.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Integr\u00e1cia rie\u0161enia so syst\u00e9mami<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Integrova\u0165 je mo\u017en\u00e9 asi \u010doko\u013evek, no naj\u010dastej\u0161ou z nich je identita. Jednotn\u00e9 prihl\u00e1senie do syst\u00e9mov organiz\u00e1cie je z\u00e1klad. Synchronizujeme teda pou\u017e\u00edvate\u013esk\u00e9 kont\u00e1, role a zaradenia. Vo v\u00fdstupe sme zas pripraven\u00ed pren\u00e1\u0161a\u0165 d\u00e1ta tam, kde ich vyu\u017eijete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Syst\u00e9m m\u00f4\u017ee by\u0165 prev\u00e1dzkovan\u00fd na na\u0161ich serveroch, ale m\u00f4\u017ee by\u0165 schovan\u00fd v bezpe\u010d\u00ed Va\u0161ej infra\u0161trukt\u00fary. Proste rie\u0161enie pre ka\u017ed\u00fa situ\u00e1ciu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Chcete vedie\u0165 viac?<\/h2>\n\n\n<div class=\"wp-block-jetpack-contact-form is-layout-flex wp-container-jetpack-contact-form-is-layout-7f6ac06e wp-block-jetpack-contact-form-is-layout-flex\"><a href=\"https:\/\/firemnauniverzita.sk\/index.php\/podpora-procesu-riadenia-kvality-hr\/\" target=\"_blank\" rel=\"noopener noreferrer\">Submit a form.<\/a><\/div>\n\n\n<h2 class=\"wp-block-heading\">Prodkutov\u00fd list<\/h2>\n\n\n\n<div class=\"wp-block-file\"><a href=\"https:\/\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/firmenuniverzita_yellow_paper_v8.pdf\">firmenuniverzita_yellow_paper_v8<\/a><a href=\"https:\/\/firemnauniverzita.sk\/wp-content\/uploads\/2021\/05\/firmenuniverzita_yellow_paper_v8.pdf\" class=\"wp-block-file__button\" download>Stiahnu\u0165<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Uk\u00e1\u017ete mi niekoho, kto chce by\u0165 s\u00fa\u010das\u0165ou zmeny, ktor\u00fa s\u00e1m nevymyslel. Odpor, ohrozenie, z\u00e1sah do komfortnej z\u00f3ny a aj celkom oby\u010dajn\u00e9 neporozumenie s\u00fa klasick\u00fdmi reakciami na &#8222;nariaden\u00fa&#8220; zmenu. Ak sa tieto reakcie s\u010d\u00edtaj\u00fa v po\u010dte zasiahnut\u00fdch zamestnancov a vyn\u00e1sobia vplyvom, ktor\u00fd maj\u00fa niektor\u00ed z nich, m\u00e1te pred sebou celkom ve\u013ek\u00fd probl\u00e9m. Tak\u00e1to zmena le\u017e\u00ed plnou &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/firemnauniverzita.sk\/index.php\/podpora-procesu-riadenia-kvality-hr\/\" class=\"more-link\">Pokra\u010dova\u0165 v \u010d\u00edtan\u00ed<span class=\"screen-reader-text\"> &#8222;Podpora procesu riadenia kvality&#8220;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":3120,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-3116","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P8pkjx-Og","jetpack-related-posts":[],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/pages\/3116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/comments?post=3116"}],"version-history":[{"count":3,"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/pages\/3116\/revisions"}],"predecessor-version":[{"id":3119,"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/pages\/3116\/revisions\/3119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/media\/3120"}],"wp:attachment":[{"href":"https:\/\/firemnauniverzita.sk\/index.php\/wp-json\/wp\/v2\/media?parent=3116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}